PRIVACY POLICY

We value the privacy and personal data security of every customer who visits and shops on our official website. This Privacy Policy is formulated to clearly explain how we collect, use, store, protect, and manage your personal information when you access our website, place orders, and use our related services. This policy applies to all users of our platform, covering all browsing, registration, transaction and after-sales service behaviors, aiming to provide you with a safe, reliable and transparent online shopping environment.

1. Information We Collect

In order to provide you with complete, efficient and personalized shopping services, we will only collect necessary user information actively submitted by you or automatically generated during your use of the website services. The collected information mainly includes basic personal information and transaction service information.
When you complete account registration, order placement and delivery setup, we will collect your necessary information such as name, contact email, delivery address and contact phone number, which are mainly used to complete order confirmation, product delivery and after-sales communication. During your browsing on our website, we may automatically collect non-identifiable browsing data, including website access time, page browsing records, product viewing preferences and device access information, to optimize our website display, product recommendation and user operation experience.

2. Purpose of Information Usage

All the personal information we collect will only be used for legitimate service purposes and will never be used for unauthorized commercial promotion or illegal profit. Firstly, your information will be used to process, confirm and deliver your orders normally, including order verification, product packaging arrangement, logistics delivery tracking and after-sales return and refund processing, to ensure that every transaction can be completed smoothly.
Secondly, we will use your browsing data and product preference information to optimize our website structure, adjust product display categories, and improve product quality and service standards according to user preferences. In addition, your contact information will be used to send you official service notifications, including order status updates, logistics reminders, after-sales processing feedback and platform rule updates, ensuring that you can grasp the latest progress of your orders and platform services in a timely manner. We will not send you spam messages without your authorization.

3. Information Storage and Protection

We adopt strict industry-standard data security technologies and management mechanisms to protect your personal information from unauthorized access, disclosure, tampering, loss and abuse. All user data collected on the website will be stored in encrypted and secure server systems, with professional security encryption measures and access permission control settings to ensure the confidentiality and integrity of your personal data.
We will retain your personal information only within the necessary service cycle. We will keep your order and personal data during the valid service and after-sales guarantee period to facilitate after-sales inquiry, order verification and service follow-up. When the information is no longer needed for service support and legal compliance requirements, we will take standardized and safe ways to delete or anonymize the data permanently.

4. Information Sharing and Disclosure

We strictly abide by the principle of user information confidentiality and will never sell, rent or transfer your personal private information to any third-party commercial institutions without your explicit consent. Under limited and legitimate circumstances, we may share your necessary information with authorized service providers who cooperate with us, including logistics and distribution service providers and payment service institutions.
The shared information is limited to the minimum content required to complete the service, such as delivery address for logistics distribution and payment information for order settlement. All cooperative third parties have signed strict confidentiality agreements with us, and they are only allowed to use your information for designated service matters and are prohibited from secondary use or disclosure. Meanwhile, we may disclose relevant information in accordance with official mandatory requirements when required by legitimate official procedures and regulatory provisions.

5. User Rights

You have independent rights to your personal information, including the right to inquire, view, correct and update your personal information and order data on our website at any time. If you need to sort out, modify or clear your personal information records, you can operate independently through your account background or contact our customer service team for assistance.
If you have any doubts or objections about our collection and use of your personal data, you are entitled to put forward inquiries and complaints to us. We will respond to your demands in a timely manner, verify and optimize the relevant data processing procedures to fully protect your legitimate privacy rights and interests.

6. Cookie Policy

Our website uses standard Cookie technology to improve your browsing and shopping experience. Cookies are small data files stored on your device when you visit our website, which can record your browsing habits and website access preferences, help the system remember your account login status, optimize page loading speed and accurately recommend popular products for you.
You can freely adjust the Cookie permission settings through your browser settings. You can choose to accept, reject or clear Cookies according to your personal needs. Disabling Cookies will not affect your normal browsing of most website content, but may cause individual personalized service functions to be unavailable temporarily.

7. Policy Update

We reserve the right to update and optimize this Privacy Policy irregularly according to platform service upgrades and industry standard adjustments. Any updated version of the policy will be officially published on our website page, and the revised content will take effect immediately after publication. We recommend that you check this policy regularly during daily shopping to keep abreast of the latest privacy protection rules and service standards.

8. Contact Information

If you have any questions, suggestions or disputes regarding this Privacy Policy and our personal information processing rules, please contact our official customer service team through the Contact Us page of our website. We will provide you with professional interpretation and timely solutions.